I experienced the first downtime with M1 today. It started at about 8.30pm and recovered at 11.30pm. Approximately 3 hours of downtime. No good. Having come from a telco background, this is really very serious. From the Hardwarezone forums, it appears that the outage is widespread. A lot of people from all over Singapore are affected. Symptom is that you can’t get an IP from M1.
I can’t be bothered to call the help desk, because it will be a useless wait for nothing. Let’s see what reason M1 comes up with for this outage. But whatever it is, it has made a big dent in their reputation.